About the course

It explains performance, delegation, feedback, engagement, and more.

1 Chapter 1
Lesson 1. Performance Cycle
Lesson 2. Who can manage a team
Lesson 3. Team Management x Leadership
Lesson 4. Receiving a new member
Lesson 5. Introducing the other members
Lesson 6. Dividing roles and responsibilities
Lesson 7. Understanding the Business Context
Lesson 8. Unfolding Goals
Lesson 9. Defining Team Goals
Lesson 10. Aligning Goals
Lesson 11. Communicate roles and responsibilities
Lesson 12. Establishing long-term vision
2 Chapter 2
Lesson 13. Unfolding in steps and deadlines
Lesson 14. Dividing work
Lesson 15. Clarifying roles and activities
Lesson 16. Determining Deliveries
Lesson 17. Establishing deadlines
Lesson 18. The experience of the collaborator
Lesson 19. Communicating how to do the job
Lesson 20. Establishing Quality Standard
Lesson 21. Combining follow-up form
Lesson 22. Conducting intermediate reviews
Lesson 23. How to do the final validation
Lesson 24. How to suggest changes
Lesson 25. How to correct face-to-face
3 Chapter 3
Lesson 26. How to correct from a distance
Lesson 27. Ways of evaluating performance
Lesson 28. How to evaluate delivery
Lesson 29. How to assess skills
Lesson 30. How to prepare feedback
Lesson 31. How to give immediate feedback
Lesson 32. How to give performance feedback
Lesson 33. Criteria for recognition
Lesson 34. How to recognize jobs and deliveries
Lesson 35. How to recognize behaviors
Lesson 36. Knowing ways to motivate
Lesson 37. Using Performance to Engage
Lesson 38. Continuous Team Engagement

About the Certificate

Only in iPED can you print the digital certificate for free or choose to receive this beautiful certificate at home (additional cost of + freight). On the back of the certificate is the schedule, CNPJ stamp and the signature of the person in charge, characteristics that are mandatory for the validity of the certificate.

Online chat
Pad
Study Groups
Virtual instructor
Support material
Online reports
Interactive animations
Explanatory videos

Only iPED can offer a quality service for free. We are the only company in the industry that possesses all the qualities and numbers below:

Purchase Security Differentials

Professional security audit;
Digital certificate with 256-bit encryption in transactions;
Quality with the consumer award;
National reference award in education;
National reference award in social projects

Differentials in Services Offered

Content-rich video, games and animations online;
Accumulation of loyalty points;
satisfaction rate of more than 98.5%;
indication index for friends over 98%;
Index that considers good / optimal material of more than 95%;
Online, face-to-face or telephone service;
Service through 0800 (free connection for all of Brazil);
Variation of the workload from 20 to 120 hours for free courses;
More than 500 online courses;
Significant testimony for each course attended;
Presence in more than 60 countries;
Thousands of students enrolled in courses;
More than 1 million consumers of our services.

About the Author: Thais Cunha Oliveira e Silva

Professional with more than 15 years of experience in Leadership, Strategic HR, People Management and Change. It acts as Assessment, Coaching, Training and Lectures.
She holds a MBA in Business Management from IBMEC-RJ / INSPER-SP, a Corporate MBA from TOTVS S.A., a Master Coach from SLAC-Latin American Coaching Society and a human development training.

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