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You will learn how to deal with conflict by identifying: the sources of organizational conflicts, the types of conflicts, and the approach and posture that is expected of a leader. Ultimately you will learn to deal with conflict on a more positive track and how the right management can bring benefits to the organization.
Only in iPED can you print the digital certificate for free or choose to receive this beautiful certificate at home (additional cost of + freight). On the back of the certificate is the schedule, CNPJ stamp and the signature of the person in charge, characteristics that are mandatory for the validity of the certificate.
Only iPED can offer a quality service for free. We are the only company in the industry that possesses all the qualities and numbers below:
Professional Human Resources, Training & Organizational Development & Coach and Behavioral Analyst graduated from IBC, Post-Graduate in Organizational Psychology. Graduated in Marketing. Solid experience in companies in the services sector in the areas of human and organizational development, with the expertise climate surveys, organizational climate actions focused on the welfare of employees, experience in implementing training programs, education and professional development of employees, focusing on the continuous improvement of their technical training and individual and collective performance, preparation and conduction of integration programs, training and development of leaders and instructors, young apprentices.
Quality Management Course
It addresses tools that help companies become more competitive, such as: 5 PDCA, benchmarking, customer satisfaction, quality...
US$ 56,63 US$ 33,30
41% off
Professional Ethics Course
Explains concepts of ethics and morals; the reflection on ethical behavior in working life; the different ways of improving...
US$ 46,63 US$ 26,63
42% off
Bars and Restaurants Management Course
It presents on how to assemble, administer and publicize a bar or restaurant,...
US$ 46,63 US$ 26,63
42% off
Conflict Management Course
It explains to face a situation in the best possible way, regardless of the type of conflict. Its themes are based on...
US$ 46,63 US$ 26,63
42% off
At the end of the online course you can issue our free digital certificate or request the special certificate by paying for the clothes and the shipping that we send you wherever you are.
Our special certificate has an anti-counterfeit security stamp and seal, as well as a non-transferable number that can be viewed online. The back of the certificate includes the schedule, the stamp of the CNPJ and the signature of the responsible person.
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