It addresses dealing with difficult customers, receiving with elegance, customer service techniques and more.
Only in iPED can you print the digital certificate for free or choose to receive this beautiful certificate at home (additional cost of + freight). On the back of the certificate is the schedule, CNPJ stamp and the signature of the person in charge, characteristics that are mandatory for the validity of the certificate.
Only iPED can offer a quality service for free. We are the only company in the industry that possesses all the qualities and numbers below:
Master in Management, with a concentration in International Management by ESPM - School of Marketing and Advertising. Specialist in Business Management by FECAP. Counselor of the Union of Secretaries and Secretaries of the State of São Paulo - SINSESP (management 2016/2020). Director of the company PhorumGroup, consultant of Toucher Desenvolvimento Humano, facilitator of courses at Unisescon - Corporate University of SESCON - Union of Accounting Firms of the State of São Paulo and SIEEESP - Union of Educational Institutions in the State of SÃ £ o Paulo. Co-author of the book Excellence in the Secretariat (Editora Ser Mais). She has 30 years of experience as executive secretary in large companies. One of the creators of the project â € "Preparatory Course for Docencia in the Secretarial Area, 2016.
At the end of the online course you can issue our free digital certificate or request the special certificate by paying for the clothes and the shipping that we send you wherever you are.
Our special certificate has an anti-counterfeit security stamp and seal, as well as a non-transferable number that can be viewed online. The back of the certificate includes the schedule, the stamp of the CNPJ and the signature of the responsible person.
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