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It presents on the quality in customer service, the main applications in telemarketing and how to answer a call. You will also learn how to improve the quality, the professional posture and the functions of the operator.
Only in iPED can you print the digital certificate for free or choose to receive this beautiful certificate at home (additional cost of + freight). On the back of the certificate is the schedule, CNPJ stamp and the signature of the person in charge, characteristics that are mandatory for the validity of the certificate.
Only iPED can offer a quality service for free. We are the only company in the industry that possesses all the qualities and numbers below:
Understanding the new consumer course
It explains how to identify the generation Z, who is this generation, the...
US$ 46,63 US$ 16,63
64% off
Teaches you how to develop a positive personal brand for personal and professional success. Use social media to propagate and...
US$ 46,63 US$ 16,63
64% off
Market Intelligence Course
It addresses concepts of a more strategic aspect of marketing called market intelligence. You'll see the step-by-step steps of...
US$ 46,63 US$ 16,63
64% off
Facebook Business Course
It explains how Facebook works for companies and how companies and professionals can benefit from social networking. In...
US$ 46,63 US$ 16,63
64% off
At the end of the online course you can issue our free digital certificate or request the special certificate by paying for the clothes and the shipping that we send you wherever you are.
Our special certificate has an anti-counterfeit security stamp and seal, as well as a non-transferable number that can be viewed online. The back of the certificate includes the schedule, the stamp of the CNPJ and the signature of the responsible person.
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