4.3 271

About the course

Do you learn about the steps of planning a successful sale, what are the key stages and styles of negotiation, how to effectively communicate with your target audience, how to build your personal brand in sales and much more.

  • 1 Chapter 1
  • Lesson 1. Sales Techniques
  • Lesson 2. Sales Professional Success Profile
  • Lesson 3. What does your customer look for?
  • Lesson 4. What motivates your client?
  • Lesson 5. Types of consumption need
  • Lesson 6. Consumer behavior
  • Lesson 7. Who is your customer?
  • Lesson 8. Quality and value for the customer
  • Lesson 9. What is your product? part I
  • Lesson 10. Elements of communication
  • Lesson 11. Communication Planning
  • Lesson 12. Communication Tools
  • 2 Chapter 2
  • Lesson 13. Digital technologies in communication
  • Lesson 14. The use of social networks in business
  • Lesson 15. Knowing your customer in the digital environment
  • Lesson 16. Analysis of the potential for negotiation and sales
  • Lesson 17. Types and environment of negotiation
  • Lesson 18. Conflict management and concessions
  • Lesson 19. Planning Sales Process Steps
  • Lesson 20. Evaluation of the negotiation and sale process
  • Lesson 21. Analysis of the negotiation and sale process
  • Lesson 22. Role of team management
  • Lesson 23. Leadership Styles
  • Lesson 24. What is your leadership style?
  • Lesson 25. Management functions for efficiency
  • 3 Chapter 3
  • Lesson 26. Sales Planning and Goal
  • Lesson 27. Competitive Intelligence in Sales Planning
  • Lesson 28. Relationship marketing and loyalty in sales
  • Lesson 29. Your customer's loyalty scale
  • Lesson 30. Customer Retention Strategies
  • Lesson 31. Strategies for promotions and merchandising actions
  • Lesson 32. Action and promotion strategies
  • Lesson 33. Merchandising actions and strategies
  • Lesson 34. What is personal marketing?
  • Lesson 35. What is your product? part II
  • Lesson 36. Building Your Personal Branding
  • Lesson 37. Entrepreneur profile in sales
  • Lesson 38. Models of innovation in the sales environment
  • Lesson 39. Innovation and creativity in the sales process

About the Certificate

Only in iPED can you print the digital certificate for free or choose to receive this beautiful certificate at home (additional cost of + freight). On the back of the certificate is the schedule, CNPJ stamp and the signature of the person in charge, characteristics that are mandatory for the validity of the certificate.

  • Online chat
  • Pad
  • Study Groups
  • Virtual instructor
  • Support material
  • Online reports
  • Interactive animations
  • Explanatory videos

Only iPED can offer a quality service for free. We are the only company in the industry that possesses all the qualities and numbers below:

Purchase Security Differentials

  • Professional security audit;
  • Digital certificate with 256-bit encryption in transactions;
  • Quality with the consumer award;
  • National reference award in education;
  • National reference award in social projects

Differentials in Services Offered

  • Content-rich video, games and animations online;
  • Accumulation of loyalty points;
  • satisfaction rate of more than 98.5%;
  • indication index for friends over 98%;
  • Index that considers good / optimal material of more than 95%;
  • Online, face-to-face or telephone service;
  • Service through 0800 (free connection for all of Brazil);
  • Variation of the workload from 20 to 120 hours for free courses;
  • More than 500 online courses;
  • Significant testimony for each course attended;
  • Presence in more than 60 countries;
  • Thousands of students enrolled in courses;
  • More than 1 million consumers of our services.
Júlio Araújo da Silva Jr.

About the Author: Júlio Araújo da Silva Jr.

Choose your plan

Premium Plan

80 hours
US$ 19 .97
  • 1 interactive course
  • Animations during course
  • Reflective Activities
  • Pedagogical Accompaniment
  • Digital Certificate
  • Study Group
  • Course 100% Video
  • Enroll now

Unlimited Plan

300 courses x 80 hours
US$ 119 .60
  • Access to all courses
  • 1 year of unlimited access
  • Digital certificate
  • More than 3,000 lessons
  • + 300 courses of 80 hours
  • New courses included
  • 1 interactive course
  • Enroll now

Related courses

Tests and certificate

At the end of the online course you can issue our free digital certificate or request the special certificate by paying for the clothes and the shipping that we send you wherever you are.

Our special certificate has an anti-counterfeit security stamp and seal, as well as a non-transferable number that can be viewed online. The back of the certificate includes the schedule, the stamp of the CNPJ and the signature of the responsible person.

Our numbers

Registered students
Satisfaction Index
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Now make your free registration
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