Sales Techniques Course

4.4 163

About the course

You learn about the steps of planning a successful sale, what are the main stages and styles of negotiation, how to effectively communicate with your target audience, how to build your personal brand in sales, and more.

  • 1 Chapter 1
  • Lesson 1. Sales Professional Success Profile
  • Lesson 2. What does your customer look for?
  • Lesson 3. What motivates your client?
  • Lesson 4. Consumer behavior
  • Lesson 5. Quality and value for the customer
  • Lesson 6. What is your product? part I
  • Lesson 7. Communication Planning
  • Lesson 8. Communication Tools
  • 2 Chapter 2
  • Lesson 9. The use of social networks in business
  • Lesson 10. Knowing your customer in the digital environment
  • Lesson 11. Analysis of the potential for negotiation and sales
  • Lesson 12. Conflict management and concessions
  • Lesson 13. Planning Sales Process Steps
  • Lesson 14. Analysis of the negotiation and sale process
  • Lesson 15. Role of team management
  • Lesson 16. What is your leadership style?
  • Lesson 17. Management functions for efficiency
  • 3 Chapter 3
  • Lesson 18. Sales Planning and Goal
  • Lesson 19. Relationship marketing and loyalty in sales
  • Lesson 20. Customer Retention Strategies
  • Lesson 21. Strategies for promotions and merchandising actions
  • Lesson 22. Merchandising actions and strategies
  • Lesson 23. What is personal marketing?
  • Lesson 24. Building Your Personal Branding
  • Lesson 25. Entrepreneur profile in sales
  • Lesson 26. Models of innovation in the sales environment

About the Certificate

Only in iPED can you print the digital certificate for free or choose to receive this beautiful certificate at home (additional cost of + freight). On the back of the certificate is the schedule, CNPJ stamp and the signature of the person in charge, characteristics that are mandatory for the validity of the certificate.

  • Online chat
  • Pad
  • Study Groups
  • Virtual instructor
  • Support material
  • Online reports
  • Interactive animations
  • Explanatory videos

Only iPED can offer a quality service for free. We are the only company in the industry that possesses all the qualities and numbers below:

Purchase Security Differentials

  • Professional security audit;
  • Digital certificate with 256-bit encryption in transactions;
  • Quality with the consumer award;
  • National reference award in education;
  • National reference award in social projects

Differentials in Services Offered

  • Content-rich video, games and animations online;
  • Accumulation of loyalty points;
  • satisfaction rate of more than 98.5%;
  • indication index for friends over 98%;
  • Index that considers good / optimal material of more than 95%;
  • Online, face-to-face or telephone service;
  • Service through 0800 (free connection for all of Brazil);
  • Variation of the workload from 20 to 120 hours for free courses;
  • More than 500 online courses;
  • Significant testimony for each course attended;
  • Presence in more than 60 countries;
  • Thousands of students enrolled in courses;
  • More than 1 million consumers of our services.
Júlio Araújo da Silva Jr.

About the Author: Júlio Araújo da Silva Jr.

Administrator of companies, professor of administration and marketing in undergraduate and post-graduation courses at the University of Santo Amaro (UNISA-SP) and in the Centro UniversitĆriorio Uni࣠o-SP, researcher in the field of study â ?? Innovation and Competitive Intelligenceâ ??, Master in Management by PUC-SP, Postgraduate Lato Sensu (specialist) in Project Management by SENAC- SP, Graduated in Marketing by IREP-SP, Technical in Data Processing by FECAP -SP. Career developed in the educational segment in Management, Management and Coordination of Business Unit of Corporate Courses, Free, Technical, Graduate, Graduate-Lato Sensu e University Extension Programs and also a teaching career developed in the Graduate School, Corporate courses, Free, Technical, Post-graduation Lato Sensu and Extension Programs Universitá ria.

Choose your plan

Free Plan

80 hours
  For Free!  
  • Valid only for new students
  • 1 interactive course
  • Animations during course
  • Reflective Activities
  • Digital Certificate
  • Study Group
  • Course 100% Video
  • Enroll now

Premium Plan

80 hours
US$ 43 .30
  • 1 interactive course
  • Animations during course
  • Reflective Activities
  • Pedagogical Accompaniment
  • Digital Certificate
  • Study Group
  • Course 100% Video
  • Enroll now

Unlimited Plan

300 courses x 80 hours
US$ 119 .60
  • Access to all courses
  • 1 year of unlimited access
  • Digital certificate
  • More than 3,000 lessons
  • + 300 courses of 80 hours
  • New courses included
  • 1 interactive course
  • Enroll now

Related courses

Tests and certificate

At the end of the online course you can issue our free digital certificate or request the special certificate by paying for the clothes and the shipping that we send you wherever you are.

Our special certificate has an anti-counterfeit security stamp and seal, as well as a non-transferable number that can be viewed online. The back of the certificate includes the schedule, the stamp of the CNPJ and the signature of the responsible person.

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