4.6 37

About the course

It presents the negotiation stages from start to finish, from the prospecting stage to closing, mapping and overcoming expectations, conflict management and more.

  • 1 Chapter 1
  • Lesson 1. Why Negotiate?
  • Lesson 2. The good negotiator
  • Lesson 3. Negotiation planning
  • Lesson 4. Types of Negotiation
  • Lesson 5. Profile of negotiators
  • Lesson 6. Mapping Expectations
  • Lesson 7. What is being negotiated?
  • Lesson 8. The value of the negotiation
  • Lesson 9. Exceeding Expectations
  • Lesson 10. Potential for negotiation
  • Lesson 11. Trading environment
  • Lesson 12. Culture and climate in negotiation
  • 2 Chapter 2
  • Lesson 13. Where to start?
  • Lesson 14. Goals and objectives
  • Lesson 15. Elements in the negotiation
  • Lesson 16. The Power of the Negotiator
  • Lesson 17. Negotiator's Assumptions
  • Lesson 18. Efficiency and efficacy
  • Lesson 19. Information and competitive differential
  • Lesson 20. Conflict management and concessions
  • Lesson 21. Time Management in Negotiation
  • Lesson 22. The role of communication
  • Lesson 23. What to communicate
  • Lesson 24. Everything communicates
  • Lesson 25. Prospection
  • 3 Chapter 3
  • Lesson 26. Approach
  • Lesson 27. Identification of demand profile
  • Lesson 28. Proposal
  • Lesson 29. Argumentation
  • Lesson 30. Closing the sale
  • Lesson 31. Team management
  • Lesson 32. Leadership Styles
  • Lesson 33. Your Leadership Style
  • Lesson 34. Functions of the manager in negotiation
  • Lesson 35. Negotiation metrics and metrics
  • Lesson 36. Efficiency and effectiveness of negotiation
  • Lesson 37. Critical steps of the negotiation
  • Lesson 38. Successful practices in negotiation
  • Lesson 39. The Brazilian negotiator

About the Certificate

Only in iPED can you print the digital certificate for free or choose to receive this beautiful certificate at home (additional cost of + freight). On the back of the certificate is the schedule, CNPJ stamp and the signature of the person in charge, characteristics that are mandatory for the validity of the certificate.

  • Online chat
  • Pad
  • Study Groups
  • Virtual instructor
  • Support material
  • Online reports
  • Interactive animations
  • Explanatory videos

Only iPED can offer a quality service for free. We are the only company in the industry that possesses all the qualities and numbers below:

Purchase Security Differentials

  • Professional security audit;
  • Digital certificate with 256-bit encryption in transactions;
  • Quality with the consumer award;
  • National reference award in education;
  • National reference award in social projects

Differentials in Services Offered

  • Content-rich video, games and animations online;
  • Accumulation of loyalty points;
  • satisfaction rate of more than 98.5%;
  • indication index for friends over 98%;
  • Index that considers good / optimal material of more than 95%;
  • Online, face-to-face or telephone service;
  • Service through 0800 (free connection for all of Brazil);
  • Variation of the workload from 20 to 120 hours for free courses;
  • More than 500 online courses;
  • Significant testimony for each course attended;
  • Presence in more than 60 countries;
  • Thousands of students enrolled in courses;
  • More than 1 million consumers of our services.
Júlio Araújo da Silva Júnior

About the Author: Júlio Araújo da Silva Júnior

Choose your plan

Premium Plan

80 hours
US$ 16 .63
  • 1 interactive course
  • Animations during course
  • Reflective Activities
  • Pedagogical Accompaniment
  • Digital Certificate
  • Study Group
  • Course 100% Video
  • Enroll now

Unlimited Plan

300 courses x 80 hours
US$ 119 .60
  • Access to all courses
  • 1 year of unlimited access
  • Digital certificate
  • More than 3,000 lessons
  • + 300 courses of 80 hours
  • New courses included
  • 1 interactive course
  • Enroll now

Related courses

Tests and certificate

At the end of the online course you can issue our free digital certificate or request the special certificate by paying for the clothes and the shipping that we send you wherever you are.

Our special certificate has an anti-counterfeit security stamp and seal, as well as a non-transferable number that can be viewed online. The back of the certificate includes the schedule, the stamp of the CNPJ and the signature of the responsible person.

Our numbers

5,725,055
Registered students
97.4%
Satisfaction Index
98%
I would indicate the courses to friends

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