About the course

Explains how to analyze credit in the right way, how to collect money, how to collect money, and more.

1 Chapter 1
Lesson 1. Recent Developments in the World
Lesson 2. What is credit?
Lesson 3. The 5 Cs of the credit
Lesson 4. Agents and use of credit
Lesson 5. Physical person
Lesson 6. Juridical person
Lesson 7. Market and liquidity risks
Lesson 8. Credit risk
Lesson 9. External and internal risks
Lesson 10. Lines of credit
Lesson 11. Physical person
Lesson 12. Juridical person
2 Chapter 2
Lesson 13. Physical person: how to perform credit analysis? - part I
Lesson 14. Topic 2 - Physical person: how to perform credit analysis? - Part II
Lesson 15. Physical person: how to perform credit analysis? - part III
Lesson 16. Juridical person: how to carry out analysis of credit? - part I
Lesson 17. Juridical person: how to carry out analysis of credit? II
Lesson 18. Juridical person: how to carry out analysis of credit? III
Lesson 19. Legal points of the collection
Lesson 20. Collection
Lesson 21. Collection area activities
Lesson 22. Contact for collection - part I
Lesson 23. Contact for collection - part II
Lesson 24. Means of contact
Lesson 25. Defaulters
3 Chapter 3
Lesson 26. Profiles of defaulters
Lesson 27. Emotional behavior of the debtor
Lesson 28. Phone billing
Lesson 29. Active billing
Lesson 30. Receptive phone billing
Lesson 31. 10 Fundamentals of the Negotiation
Lesson 32. How to learn to listen
Lesson 33. The 7 Deadly Sins
Lesson 34. Collections Guarantees - Part I
Lesson 35. Collections Guarantees - Part II
Lesson 36. Collections guarantees - part III
Lesson 37. Creation of Performance Analysis Reports
Lesson 38. Delay and aging
Lesson 39. Day sales outstanding - DSO

About the Certificate

Only in iPED can you print the digital certificate for free or choose to receive this beautiful certificate at home (additional cost of + freight). On the back of the certificate is the schedule, CNPJ stamp and the signature of the person in charge, characteristics that are mandatory for the validity of the certificate.

Online chat
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Study Groups
Virtual instructor
Support material
Online reports
Interactive animations
Explanatory videos

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Purchase Security Differentials

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Quality with the consumer award;
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Content-rich video, games and animations online;
Accumulation of loyalty points;
satisfaction rate of more than 98.5%;
indication index for friends over 98%;
Index that considers good / optimal material of more than 95%;
Online, face-to-face or telephone service;
Service through 0800 (free connection for all of Brazil);
Variation of the workload from 20 to 120 hours for free courses;
More than 500 online courses;
Significant testimony for each course attended;
Presence in more than 60 countries;
Thousands of students enrolled in courses;
More than 1 million consumers of our services.

About the Author: Helio Honda

Multidisciplinary Teaching Professor in Business Administration. Acts in
Bachelor of Business Administration at Faculdade Escola Técnica
Sequential and iPed Courses, in the areas of Finance, Accounting, Legislation
Social Security, Costs, Procurement, Logistics, Human Resources, Projects and CBT.
Professional experience with 15 years of experience
market players in the areas of Strategic Planning, Tactical and
Operational. Profile Generalist, "Hands On and focused on results.
financial manager of the chemical company L ?? Atelier Parfums,
by the management of the departments: administrative, financial, accounting, fiscal,
purchases / costs, human resources, facilities, logistics and IT. He is a Postgraduate in
course of Planning, Implementation and Management of the EAD by the University
Federal Fluminense; Postgraduate course in Integrated Method of Training
of faculty in the area of administration by FEA / USP; Post Graduate
in Business Administration by FGV; Graduated in Law from FMU; beyond
to participate in several managerial training.

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