About the course

It addresses the origin of operational efficiency, the importance of indicators and the tools used, such as lean 6 sigma or project management.

1 Chapter 1
Lesson 1. : Introduction to Operational Efficiency
Lesson 2. Importance of Operational Efficiency
Lesson 3. Where to start ...
Lesson 4. Origin and History of Operational Efficiency
Lesson 5. Evolution and Future of Operational Efficiency I
Lesson 6. Evolution and Future of Operational Efficiency II
Lesson 7. Leadership Strategies
Lesson 8. Differentiation strategy
Lesson 9. Focused Differentiation Strategy
Lesson 10. Indicators used
Lesson 11. types of indicators I
Lesson 12. Type of indicators II
2 Chapter 2
Lesson 13. Process Mapping I
Lesson 14. Process Mapping II
Lesson 15. Mapping of processes III
Lesson 16. Lean 6 sigma
Lesson 17. Lean 6 sigma main tools
Lesson 18. Practical examples
Lesson 19. Cost management
Lesson 20. Cost management and EO
Lesson 21. Simplified model
Lesson 22. Case Study: Services I
Lesson 23. Case Study: Services II
Lesson 24. Case Study: Services III
Lesson 25. Case Study: Manufacturing I
3 Chapter 3
Lesson 26. Case Study: Manufacturing II
Lesson 27. Case Study: Manufacturing III
Lesson 28. Software used in EO
Lesson 29. Types of Software and Advantages
Lesson 30. Disadvantages
Lesson 31. Supply chain and EO
Lesson 32. Supply Chain Challenges
Lesson 33. Just in time
Lesson 34. Project Management and EO
Lesson 35. Human Factor in Projects
Lesson 36. Challenges
Lesson 37. Benchmarking and Automation
Lesson 38. Outsourcing Services
Lesson 39. Innovation

About the Certificate

Only in iPED can you print the digital certificate for free or choose to receive this beautiful certificate at home (additional cost of + freight). On the back of the certificate is the schedule, CNPJ stamp and the signature of the person in charge, characteristics that are mandatory for the validity of the certificate.

Online chat
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Study Groups
Virtual instructor
Support material
Online reports
Interactive animations
Explanatory videos

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Content-rich video, games and animations online;
Accumulation of loyalty points;
satisfaction rate of more than 98.5%;
indication index for friends over 98%;
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Service through 0800 (free connection for all of Brazil);
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Thousands of students enrolled in courses;
More than 1 million consumers of our services.

About the Author: Javier Rojas

Executive with multicultural background and career of more than 20
years of career in national and multinational companies, with professional experience in the USA, Brazil and Peru.
MBA in Finance by UFSCAR, PUCS in Sustainability by PUCRS and specialization in Business by FGV EAESP. Graduated in Aeronautical Sciences in the USA and Business Administration in Brazil.

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