About the course

It addresses the origin of operational efficiency, the importance of indicators and the tools used, such as lean 6 sigma or project management.

1 Chapter 1
Lesson 1. : Introduction to Operational Efficiency
Lesson 2. Where to start ...
Lesson 3. Origin and History of Operational Efficiency
Lesson 4. Evolution and Future of Operational Efficiency II
Lesson 5. Differentiation strategy
Lesson 6. Focused Differentiation Strategy
Lesson 7. Indicators used
Lesson 8. Type of indicators II
2 Chapter 2
Lesson 9. Process Mapping I
Lesson 10. Process Mapping II
Lesson 11. Lean 6 sigma
Lesson 12. Lean 6 sigma main tools
Lesson 13. Cost management
Lesson 14. Cost management and EO
Lesson 15. Case Study: Services I
Lesson 16. Case Study: Services III
Lesson 17. Case Study: Manufacturing I
3 Chapter 3
Lesson 18. Case Study: Manufacturing II
Lesson 19. Software used in EO
Lesson 20. Disadvantages
Lesson 21. Supply Chain Challenges
Lesson 22. Just in time
Lesson 23. Human Factor in Projects
Lesson 24. Challenges
Lesson 25. Benchmarking and Automation
Lesson 26. Outsourcing Services

About the Certificate

Only in iPED can you print the digital certificate for free or choose to receive this beautiful certificate at home (additional cost of + freight). On the back of the certificate is the schedule, CNPJ stamp and the signature of the person in charge, characteristics that are mandatory for the validity of the certificate.

Online chat
Pad
Study Groups
Virtual instructor
Support material
Online reports
Interactive animations
Explanatory videos

Only iPED can offer a quality service for free. We are the only company in the industry that possesses all the qualities and numbers below:

Purchase Security Differentials

Professional security audit;
Digital certificate with 256-bit encryption in transactions;
Quality with the consumer award;
National reference award in education;
National reference award in social projects

Differentials in Services Offered

Content-rich video, games and animations online;
Accumulation of loyalty points;
satisfaction rate of more than 98.5%;
indication index for friends over 98%;
Index that considers good / optimal material of more than 95%;
Online, face-to-face or telephone service;
Service through 0800 (free connection for all of Brazil);
Variation of the workload from 20 to 120 hours for free courses;
More than 500 online courses;
Significant testimony for each course attended;
Presence in more than 60 countries;
Thousands of students enrolled in courses;
More than 1 million consumers of our services.

About the Author: Javier Rojas

Executive with multicultural background and career of more than 20
years of career in national and multinational companies, with professional experience in the USA, Brazil and Peru.
MBA in Finance by UFSCAR, PUCS in Sustainability by PUCRS and specialization in Business by FGV EAESP. Graduated in Aeronautical Sciences in the USA and Business Administration in Brazil.

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